Reference

How literoto Handles Your Account Data

Your account information — including the wallet details you use with DANA, OVO, or GoPay — is handled with straightforward care. This page explains what we collect, why we collect it, and how you can request changes or access to your own data.

Account data protectionDANA, OVO, GoPay wallet contextYour access rightsData retention explainedContact path for requests

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What This Privacy Policy Covers

literoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on literoto, we collect the information needed to run your account and process your transactions. This includes your registration details, device and browser session data, and the payment method you choose — whether that is DANA, OVO, or GoPay. We collect

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payment reference data only to confirm that a deposit or withdrawal was completed; we do not store your full e-wallet credentials or PIN. Session data — such as login timestamps and device type — helps us detect unusual access and keep your account secure. We may
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share necessary data with payment processors and fraud-prevention services operating in supported regions, but we do not sell your personal information to third parties for marketing. Access to our platform and the scope of this policy depends on local law and is available only where local
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regulation permits. If you are accessing from Indonesia, local data protection obligations apply alongside this policy. We review and update this policy periodically; the current version is always the one shown on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

How to Reach Us About Your Data

Team online

Email Privacy Request

Send your data access, correction, or deletion request to our support email. Include your registered account name so we can locate your record and respond promptly.

Live Chat on literoto

Open the chat widget on any page of literoto to speak with our Indonesia support team. We handle wallet verification, account access questions, and privacy concerns here.

Account Settings Path

For minor data updates — like correcting a registered name or linked wallet label — log in, go to Account Settings, and edit directly. Changes to payment details may require identity verification.

DATA HANDLING DETAIL

How We Protect and Manage Your Information

Account Security Practice Login sessions use OTP verification sent to your registered contact. We log access timestamps and flag logins from unfamiliar devices so you can review and revoke sessions from your account page.

Cookie and Session Data We use session cookies to keep you logged in and functional cookies to remember your wallet preference — DANA, OVO, or GoPay. You can clear cookies at any time through your browser settings without losing your account.

Data Retention Period Account data is kept for as long as your account is active and for the period required under applicable local regulation after closure. Transaction references tied to DANA, OVO, or GoPay deposits are retained to satisfy financial record requirements.

Requesting Data Changes You have the right to request a copy of the personal data we hold, ask for corrections, or request deletion where permitted by law. Submit your request via live chat or email with your account ID and we will respond within a reasonable timeframe.

Common Questions About Your Privacy on literoto

Here are the questions we hear most from account holders in Indonesia about how their data is used, stored, and accessed. If your question is not covered here, reach us through live chat.

We collect your registration details, device and session data, and payment method references — such as the DANA, OVO, or GoPay account you use to deposit. We do not store e-wallet PINs or full credentials.

We retain only the transaction reference needed to confirm a completed payment. Your wallet login credentials and PIN are never stored on our systems. Payment processing is handled by the relevant payment provider.

Yes. Contact us via live chat or email with your account ID and a data access request. We will locate your record and provide the relevant information within a reasonable period under applicable local law.

We share data only with payment processors needed to complete your DANA, OVO, or GoPay transactions and with fraud-prevention services where required. We do not sell personal data to marketing or advertising third parties.

Data is retained for the period required by applicable local regulation after account closure. Transaction records tied to deposits and withdrawals are kept to meet financial record obligations, then removed on schedule.

Use live chat on literoto or send an email request with your account name and the specific correction or deletion you need. Deletion requests are assessed against legal retention obligations before being actioned.

How literoto Handles Your Account Data

How to Reach Us About Your Data

Email Privacy Request

Live Chat on literoto

Account Settings Path

How We Protect and Manage Your Information

Common Questions About Your Privacy on literoto

01 What personal data does literoto collect when I open an account?

02 Is my DANA, OVO, or GoPay wallet information stored securely?

03 Can I request a copy of the data literoto holds on me?

04 Who does literoto share my data with?

05 How long does literoto keep my account data after I close my account?

06 How do I ask for my data to be corrected or deleted?

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